Question 1

Where do I start?

Accepted Answer

Leave a request or take the short eligibility check on the site. We look at what documents you already have and tell you which programme fits and what to gather next.

Question 2

Do I need to travel to Romania or Moldova?

Accepted Answer

Most of the process can be handled by power of attorney. Your presence is only required at a few mandatory steps — for example, the oath. We tell you in advance exactly when this will be needed in your case. The oath can also be taken at the consulate in your own country, without travelling to Romania or Moldova — and we send the required documents to you beforehand.

Question 3

How long does it take?

Accepted Answer

It depends on the programme and the authority: recognition of citizenship is usually faster than naturalisation, and archive-request timelines vary case by case. We give realistic timelines for your situation at the consultation stage, not an average figure for everyone.

Question 4

What if my ancestors’ documents are lost?

Accepted Answer

This is a common situation and a solvable one: we request duplicates and archive certificates and restore the missing links in the chain, including cases from the territory of former Bessarabia. The exact plan depends on what specifically is missing.

Question 5

Is my data safe?

Accepted Answer

Yes. All documents are shared through a secure client account, only the team assigned to you has access to your case, and confidentiality terms are set out in the contract.

Question 6

I have no documents proving my roots — is there a chance?

Accepted Answer

There is a chance, and it is one of the most common situations people come to us with — not everyone still has their ancestors’ documents. At the consultation we look at what you have even indirectly: any mention of the surname, the ancestors’ place of birth or residence, old family papers, certificates, house registers. From that we build a chain of requests to archives and civil-registry offices to restore the missing links. We can only say for certain that there is no chance after we have tried to find at least some lead — so even if you have almost nothing on hand, it is worth starting with the eligibility check.

Question 7

Do I have to give up my current citizenship?

Accepted Answer

No. Both Romania and Moldova recognise dual citizenship, so obtaining citizenship by descent does not require renouncing your existing passport. The only thing to clarify separately is how your current citizenship regulates a second passport under its own law — if that matters, we can help you sort that out too.

Question 8

Do I need to pass a language exam?

Accepted Answer

Since 2025, for a number of grounds for obtaining Romanian citizenship, proof of Romanian at level B1 has become mandatory — either a certificate or a document showing at least 3 years of study in Romanian. Some categories of applicants are exempt. We check whether the requirement applies to your specific case and, if needed, help with preparation and obtaining the certificate.

Question 9

How is payment split into stages?

Accepted Answer

Payment is split into stages tied to real progress on your case, not paid in full up front. Usually there is an advance at the start, and then by agreement: for example, 50% at the start and 50% after the dossier is submitted, or a split into 3 payments at key stages. We discuss the specific scheme individually and fix it in the contract before work begins, so you know in advance how much, when and for what you pay.

Question 10

What if there are discrepancies in the surname or date of birth across documents?

Accepted Answer

This is common, especially with documents older than a few decades or translated between alphabets/languages. Discrepancies are usually resolved by correcting civil-status records or with additional certificates confirming that it is the same person. We examine each discrepancy separately and tell you which document closes it.

Question 11

Can documents be arranged for children at the same time?

Accepted Answer

Yes, minor children can usually obtain citizenship together with one of the parents within a single process, subject to the established conditions (in particular, the second parent’s consent may be required). We clarify the details for your family situation at the consultation stage.

Question 12

Is there a guarantee there will be no refusal?

Accepted Answer

The decision to grant citizenship is made by a state authority, not by us, so no honest company in this market gives a 100% guarantee. What we can do is objectively assess your grounds before work begins and tell you directly if we see a risk of refusal, rather than persuading you otherwise just to sell the service.

Question 13

Is a B1 certificate mandatory for Romanian citizenship?

Accepted Answer

Yes, since 2025 proof of Romanian at level B1 has become a mandatory condition for most applicants under citizenship-by-descent programmes — either a certificate from an accredited institution or a document showing at least 3 years of study in Romanian. The law does provide exceptions for certain categories; at the consultation we clarify whether you fall under the requirement or an exception and, if needed, help you prepare for the exam.

Question 14

What if I already filed documents myself (or through another agency) and got stuck at some stage?

Accepted Answer

This is common, and starting over is not always necessary. We review what has already been filed and where things stalled, assess what of the work done can be reused and what needs correcting or supplementing. Then we propose a plan that builds on the path you have already taken rather than ignoring it.

Question 15

What happens if citizenship is refused for objective reasons — is the money refunded?

Accepted Answer

Refund terms depend on the stage at which the refusal occurred: payment for work already done (eligibility check, preparation and submission of documents) is not refunded, since that work was actually carried out, while payment for stages not yet started is refunded. We set out the exact refund terms in the contract before work begins, so it does not become a dispute after the fact.

Question 16

Can I come to you only for documents (for example, an archive certificate), without aiming for citizenship?

Accepted Answer

Yes, you can request only a specific service — an archive certificate, document restoration, translation or legalisation — with no obligation to continue the process all the way to citizenship.

Question 17

Do you help with follow-up matters (health insurance, driving licence, etc.) after citizenship is obtained?

Accepted Answer

Yes, we can advise and help with a range of related matters after citizenship is obtained (for example, issuing an ID card/booklet, exchanging a driving licence). Ask us for the exact list of such services for your situation — some we provide directly, others through partners.

Question 18

Do you help obtain the language certificate (B1)?

Accepted Answer

Yes. Since by law such a certificate can only be issued by an accredited educational institution or institute (an agency may not “issue” it itself), we help you prepare and refer you to partner accredited organisations that provide the training and issue a certificate recognised by the authorities.

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